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Post by account_disabled on Jan 15, 2024 22:19:37 GMT -7
Effective follow-up Another important step in turning potential customers into loyal customers is following up. This includes sending emails and other forms of communication in a timely manner to keep your brand in their mind. For example, if you run an e-commerce business, sending reminders about abandoned carts or special offers can turn potential customers into loyal customers. At Glow & Radiate, we have automated follow emails that are Phone Number List sent to leads who have expressed interest in a particular product or made a recent purchase. These emails include additional product information and tailored recommendations based on previous interactions with the customer. and and keeps you coming back for more. Handling customer objections and concerns Addressing customer objections and concerns is an inevitable . part of customer service and communication. It is important to ensure that all their questions are answered quickly and accurately so that they can make informed decisions about your product or services. For example, the international coffee network Brewed Awakenings. They have tried to actively engage in digital platforms to address customer feedback and issues. Whether it's a disgruntled customer sharing their negative coffee shop experience or a query about the availability of a seasonal special, Brewed Awakenings ensures that answers are provided quickly and satisfactorily.
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